Why Is Peacock Not Working? 6 Easy Fixes to Try
Wondering why Peacock is not working? If your favorite shows and movies aren’t loading, buffering endlessly, or the app just won’t open, you’re not alone.
Peacock issues can happen for a variety of reasons, from server outages to device glitches, but the good news is that most problems have quick fixes. Here’s a clear guide to help you get Peacock running smoothly again.
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Why Is Peacock Not Working & Fixes
Table of contents
1. Check Your Internet Connection
- Run a test on speedtest.net to check your internet speed.
- Make sure you meet the requirements: 3–5 Mbps for SD, 8 Mbps for HD, 15 Mbps+ for 4K.
- Restart your router by unplugging it for 30 seconds and plugging it back in.
- Use a wired Ethernet connection for better stability.
- Reduce the number of devices on your Wi-Fi network.
2. Verify if Peacock Servers Are Down
- Check an outage tracker like Downdetector.
- See if other users are reporting problems.
- Visit Peacock’s official Twitter/X page for updates.
- If servers are down, wait for NBCUniversal to restore access.
3. Use a VPN for Location Restrictions
- Subscribe to a reliable VPN service. Many users choose ExpressVPN for Peacock because it offers fast U.S. servers and works well with streaming.
- Download and install the VPN app on your device.
- Connect to a U.S. server.
- Clear cookies or app cache.
- Restart Peacock and sign in again.
If the issue continues, check guides like Peacock not working with VPN or troubleshoot specific providers such as Peacock not working with Surfshark.

ExpressVPN
Get ExpressVPN to watch Peacock anywhere with fast, secure U.S. servers.4. Update or Reinstall the Peacock App
- Open your device’s app store (Google Play, App Store, or Roku Channel Store).
- Search for Peacock and install the latest update.
- On Android: go to Settings → Apps → Peacock → Storage → Clear Cache.
- On iOS: delete and reinstall the app.
- Restart your device after updating.
5. Make Sure Your Device Is Compatible
- Check Peacock’s official supported devices list.
- Update your smart TV, streaming stick, or mobile OS to the newest version.
- If your device is outdated, use a Roku, Fire TV Stick, or Apple TV.
6. Fix Account or Subscription Issues
- Log out of Peacock and log back in.
- Check Plans & Payment in your account to confirm your subscription is active.
- Update your payment details if needed.
- Remove extra devices if you’ve reached the streaming limit.
Common Peacock Errors
- Peacock Error Code 6007 / App won’t load
- Cause: Outdated app or corrupted cache.
- Peacock Error Code 6009 / Device not supported
- Cause: Using an unsupported smart TV, browser, or streaming stick.
- Playback Error / Buffering or Freezing
- Cause: Weak or unstable internet connection.
- “Peacock not available in your region” / Geo-restriction errors
- Cause: Trying to access Peacock outside the U.S.
- Login or Subscription Error
- Cause: Expired subscription, failed payment, or device limit reached.
- Peacock Error Code 4210 / Streaming blocked
- Cause: Often triggered by VPNs or proxies being detected.
- Black Screen or App Crashing on Start
- Cause: Server-side outages or corrupted local data.
Conclusion
Now you know why Peacock is not working and how to fix it. It usually comes down to internet speed, server outages, app issues, device compatibility, or geo-restrictions. By following these six steps, you should get back to streaming quickly. If you’re abroad, using a VPN like ExpressVPN to keep Peacock working without interruptions is the simplest solution.
FAQs
This usually happens if your device isn’t supported or needs a software update. Check Peacock’s compatibility list and update your firmware. If it still doesn’t work, connect through a streaming device like Roku or Fire TV.
Some VPN servers get blocked by Peacock. Switching servers or using a provider that works, such as ExpressVPN, usually fixes it. If problems continue, see Peacock not working with VPN or check Peacock not working with Surfshark for specific fixes.
If Peacock isn’t working after an update, the app may be corrupted. Clear the cache or reinstall it. On iOS, delete and reinstall; on Android, go to Settings → Apps → Peacock → Storage → Clear Cache.
Peacock is geo-restricted to the U.S. To watch abroad, use a VPN with U.S. servers. Follow guides on how to watch Peacock in Canada or learn how to watch US TV in the UK. You can also check how to pay for Peacock in Canada if you need a subscription.
If your internet speed is fine, the problem may be Peacock’s servers. Use an outage tracker or wait for NBCUniversal to restore the service.
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